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On shift right now

Property Management done Properly

Properly answers every tenant email and phone call, books the plumber, chases late rent and keeps the books balanced. You get your evenings back.

No tenants were left on hold in the making of this website.

How it works

From “it’s leaking” to “it’s fixed”.

Properly runs the whole job across email and phone, start to finish. You only hear about it when there’s a decision worth your time.

01

Picks up

Tenants, landlords and contractors call or email like they always have. Properly answers every one, day or night.

Incoming call · 05:07
It fills up, seems to wash, but never ever stops.
02

Works it out

Asks the questions a good property manager would, then decides how urgent it is and who should pay.

ApplianceRoutine
Any pets? Two guinea pigs
03

Sorts it

Gets the landlord’s sign-off, books a trusted contractor and keeps the tenant posted along the way.

✓Landlord approved inspection
Engineer booked · Tue 09:00
04

Closes it

Checks the work is done, matches the invoice to the books and tells you what happened in one line.

Invoice £95.00 · matched
✓Case closed, landlord updated

Properly asks before it spends your money and logs every action, so you always know what happened and why.

Cases

Every job comes with a receipt.

Properly keeps the paper trail for every case, so nobody has to dig through an inbox to find out what happened.

ProperlyCASE PM-011

The dishwasher that never stopped

Flat 12, Copperfield Walk


Tenant said

“the dish washer turns on, fills up and seems to wash but never ever stops it’s cycle”

  • Any pets?2 guinea pigs
  • Landlord sign-off✓
  • Loose heater wireTightened
  • Missing dial quoted£95.00

Messages handled32
Your time0 min
ProperlyCASE PM-024

Chips still raw after 90 minutes

Flat 6, Juniper Mews


Tenant said

“nuggets or chips still uncooked after 1.30hrs”

  • Sent the oven manual✓
  • Tenant tried itStill cold
  • Landlord sign-off✓
  • Fence fixed too✓

Messages handled32
Your time0 min
ProperlyCASE PM-027

The bath that wouldn’t drain

Flat 10, Copperfield Walk


Tenant said

“the water keep take hours b4 draining”

  • Suggested a plunger✓
  • Explained call-out fees✓
  • Tenant cleared it✓
  • Contractor call-out£0.00

Messages handled17
Your time0 min
ProperlyCASE PM-003

Checkout clean, start to paid

Flat 30, Harbour View


Agency asked

“an estimate to clean property as per check out to include the removal of dumped items”

  • Cleaner assigned✓
  • Estimate approved✓
  • Invoice to landlord✓
  • Landlord replied“Paid”

Messages handled23
Your time0 min

Example cases. Names and addresses are made up.

Company

Built with love in London and Barcelona.

We’re engineers and operators who think renting should feel effortless for tenants and landlords alike.

Andrey Lebedev

Product & engineering

Builds new AI products in Airwallex’s Founders’ Lab. Before that founded ZenCheck, building AI agents for finance, and did M&A at Goldman Sachs.

Prize-winning classical guitarist

LinkedIn ↗

Fergus McKenzie-Wilson

AI agents & infrastructure

Building 60x, the knowledge layer for AI agents, with clients like EY and Prosus. Previously led engineering at Valent and co-founded Hydra Drones, which exited.

Built a jet-powered drone and flew it

LinkedIn ↗

Daniil Danilov

Growth & go-to-market

Led growth at Buena, the Berlin startup fixing property management, and at fintech bodo before that. Started out in fintech M&A at FT Partners.

Knows property management from the inside

LinkedIn ↗

Bilal Mustafa Sheikh

Full-stack & UX

Full-stack engineer at Klaris, automating medtech compliance. Before that built the contract review platform at Casey, a legal AI startup.

Thinks like a founder, builds like an engineer

LinkedIn ↗

Miruna-Diana Jarda

Fullstack, AI & ML

Engineer of all trades based in Barcelona. Most recently an AI engineer at a London startup, after a stint in quantum ML at the Computer Vision Center.

Has trained quantum diffusion models

LinkedIn ↗

Go on, take the evening off.

Hand Properly the inbox and the phone line. It’ll take it from here.

Hire Properly